ScoreBig Help Desk


Looking for answers? We can help! ScoreBig Customer Service is available 7 days a week. Create Help Ticket


Monday-Friday: 7am - 8pm PST
Saturday-Sunday: 9am - 6pm PST


At ScoreBig, we have prices too low to even publish, but you can get them when you name a ticket price.

Here’s how it works:
1. Scan through ScoreBig and pick out the game/show/event you want to see.
2. Select a star-rating for your seats—the higher the star, the better the seats. More info on seat choice.
3. Name a ticket price. Remember to make your most competitive bid.
4. Enter your credit card info, cross your fingers and do an “I’m feeling lucky” dance. Dance fast you’ll find out instantly.
5. Score! Your bid was accepted and you’re off to the game.*

*If your bid is declined, you have to wait 1 hour to make another bid on seats JUST in that star level for the event you bid on. Remember, you can still bid on seats in other star levels as well as for other events.

Savings Guide

Those are the basics, but here’s how to save the most.

  • Bid smart: You get up to 3 bids for each seating area. If your 3 bids are declined, you are locked out of that particular seat rating for one hour. For example, if tickets are $250 full price, odds are that your $5 bid isn’t going to be successful.
  • Use the Instant Bid Indicator: The colored bar right below the bid box is there to help you. Enter different numbers to see the “bid success potential,” which is just a fancy way of saying whether or not your ticket price will be accepted.
  • Wait for the Green Light: The Instant Bid Indicator is all about color. Remember, red means stop and green means go. The more green your bid, the more likely you’ll score those seats.

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